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    Heal Step-Up Challenge

     Terms and Conditions


    These are the terms and conditions of the Heal Step-Up Challenge (“Challenge”), a limited-time only event organised by us (“Heal Nutrition”) in collaboration with Tune Protect (“Tune Protect”) (Collectively the “Organisers”) to encourage a healthier and more active lifestyle among Malaysians.

    By participating in this Challenge, you hereby:

    • consent to the collection, use and disclosure of your personal data by Tune Protect for the purpose of this Challenge and you confirm that you have read and agreed to be bound by the terms of the Tune’s Privacy Policy, as may be amended, supplemented or substituted from time to time, a copy of which can be found on Tune Protect’s official website; and
    • agree to abide by these Terms and Conditions


    This Campaign is open to all citizens of Malaysia verifiable with a valid IC number.


    You may register to become a participant in the Challenge (“Participant”) by following our step- by-step video guide shown on our Frequently Asked Questions (FAQ) page on or before 31 October 2023.

    Challenge Period

    This Challenge shall run for 28 days, starting on 1st November 2023 and ending on 28th November 2023 (“Challenge Period”).


    Tune Protect App and PUMP

    PUMP, a feature of the Tune Protect App, is a digital health technology solution that allows users to monitor their health and physical activities in an engaging and rewarding manner. With PUMP, participants can earn points by adopting healthy habits, redeemable for rewards at selected merchants, and take part in PUMP challenges to stay motivated and win exciting prizes.

    On or before 31 October 2023, the Heal Step-Up Challenge will be available as a PUMP challenge in the Tune Protect App, accessible by keying in the challenge code “HEALSTEPS”. Please follow our step-by-step video guide shown on our Frequently Asked Questions (FAQ) page to register.


    Prizes and Tiers

    Once registered, each Participant shall be automatically entitled to a RM5 Heal voucher AND a RM10 Shopping E-voucher.

    Additional rewards can be unlocked for Participants who achieve the following average step counts within the specified timeframes and within the Challenge Period:

    • Bronze Tier: Reach an average of 7,000 steps daily in the first 14 days to unlock an additional RM10 Heal
    • Silver Tier: Reach an average of 8,500 steps daily in the first 21 days to unlock an additional RM15 Heal
    • Gold Tier: Reach an average of 10,000 steps daily in 28 days to unlock an additional RM20 Heal

    All prizes will be delivered directly to the e-mail registered with your account in the Tune Protect App within 7 days from the time you unlock a new tier.


    Additional Prizes

    All participants that unlock a minimum of Bronze Tier will stand a chance to win an additionalBonus RM50 Heal Voucher. Up to 50 winners will be selected on a lucky draw basis. Winners of the RM50 Heal Voucher will be notified within 10 days after the end of the Challenge Period. 

    Further Information and Publicity

    Winner’s may be required to provide further information to the Organisers for verificationpurposes. Such information along with other registered information may be used for marketing, advertising or promotional purposes, which may include without limitation, the Participant’s name, likeness and recorded step count for the purposes of this Challenge. 


    The Organisers reserve the right to disqualify participants who engage or is suspected to engage in fraudulent activities or who violate or is suspected to violate these Terms and Conditions. The decision of the Organisers regarding disqualification or any other matter related to the Challenge is final and binding. Nothing contained herein shall diminish or deprive the Organisers their right to reject any participant, whether eligible, participating or otherwise. 


    Please do not overexert yourself or engage in any other behavior that is harmful or potentially harmful to your physical wellbeing for the sake of this Challenge. Participants are encouraged to consult with a healthcare professional before engaging in any physical activity. The Organisers, its affiliates, representatives, and partners shall not be responsible for any injuries, losses, or damages incurred by participants during the Challenge. 

    Amendment and Termination

    The Organisers reserve the right to amend, suspend, or terminate the Challenge or these Terms and Conditions at its sole discretion. 

    Governing Law

    These Terms and Conditions are governed by and shall be construed in accordance with the laws of Malaysia. 

    Contact Us

    You may contact us the following addresses, for more information about:

    The Challenge                         :
    Tune Protect App / PUMP        :
    Prizes / Vouchers                     :